Customer emails
Send invoices by email automatically, with your own message.
Find these in Settings → Customer emails.
- Email documents to customers when they're issued: invoices and credit notes are sent as a PDF to the order's email address. You can always send one by hand from the Invoices page.
- Reply-to address: where customer replies go. Empty uses your email from My account.
- Send me a copy of every email.
Your message
Leave the subject and message empty to use the default, translated into each document's language. Or write your own using these placeholders, filled in when sending:
{customer} | The customer's name |
{document} | "invoice" or "credit note" |
{number} | The document number |
{order} | The order number |
{total} | The document total |
{shop} | Your company name |
Use the test button to send your latest document to your reply-to address, without marking it as emailed.