User guide

E-invoicing (Factur-X and Peppol)

Optional structured invoices for countries and customers that require them.

Most stores only need PDF invoices. E-invoicing is optional: turn it on if your country or your business customers require structured invoices.

Turn it on

In Settings → E-invoicing, switch on Enable e-invoicing. Every invoice then also gets Factur-X (PDF + CII) and Peppol BIS 3.0 UBL files, following the European standard EN 16931. Nothing changes for your other orders.

Your provider

InvoiceHop creates the files; an e-invoicing provider delivers them over the network. Choose yours under Your e-invoicing provider. Test mode checks every document the way a network would, without sending anything. The app tells you plainly when a provider isn't live yet.

Customer Peppol IDs

InvoiceHop looks for the buyer's Peppol ID in this order:

1. The Peppol ID entered on the cart page or on the order page.
2. The order's, then the customer's Peppol metafields in Shopify.
3. Worked out from the customer's VAT number or company ID, when possible.

A document was rejected

Open it: the status shows the reason, such as a missing Peppol ID or company number. Fix it, then send it again with Send to network.

E-invoices are included in every plan at no extra cost.